Pet Gear

Exchange only within 15 day of time of purchase 
Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can’t offer you a exchange.

To be eligible for a EXCHANGE, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being EXCANGED. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:
Gift cards

To complete your exchange item (s) we require a receipt or proof of purchase.

Exchange only within 15 day of time of purchase:
Once your exchange item 's' is received and inspected, we will send you an email to notify you that we have received your returned item.

Sale items:
Unfortunately sale items cannot be exchanged.

Exchanges:
We only replace items if they are not defective or damaged within 15 days of date it was purchased. If you need to exchange it for the same item, send us an email at gatorpatchinc@gmail.com and send your item to: 3100 SW College RD unit 534 Ocala Florida US 34474.


Shipping:
To EXCHANGE your product, PLEASE INCLUDE A CHECK FOR RETURN SHIPPING, you should mail your product to: 3100 SW College RD unit 534 Ocala Florida US 34474

You will be responsible for paying for your own shipping costs for returning your item.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.